Mobility Medical Equipment - Melbourne, Florida

Tammy I.

If I could give zero stars, I would! This company ripped off my mom. They removed a scooter carrier from her car and sold the carrier for her on consignment. They informed her they sold it for $600. She received $42.00 from the deal. She was told it was because it took too long to sell. It sold in approximately 3 months!!! This company is run by thieves!!!

Rob

I purchased a cricket golf cart from another dealer but needed additional accessories. Steve was above and beyond fair and accommodating. I highly recommend only dealing with this location for all your cricket or mobility needs!😁

Solomone S.

This is the best place to get mobile. Staff very friendly and helpful. They also given out coupons for free appetizer or dessert at Cheddar's

Debbie C.

We purchased a Cricket cart from a dealer near us and needed service. Upon contacting them, we were told they didn’t work on them. A quick call to Medical Mobility Equipment in Melbourne and we had an appointment the next morning. The work was done while waiting - saving us a 5 hour round trip another day to pick up the cart. Everyone at Mobility Medical was so helpful and we are very happy with the Cricket cart and the service we received.

Colleen B.

We purchased the mobility rack for back of car from these people. They seem professional until you have to call them after the installation.
I brought them a new car with no problems and after their installation I had a Jeep Cherokee that would not go into reverse. After calling them several times and talking to Harry I found that they know nothing beyond installation and collecting their money. They promise to do research and just leave you hanging. They are dealing with disabled people so this is not over.

Sally D.

My husband’s scooter stopped working. I took it directly to Mobility Medical to be repaired. The technician came out and asked how many beeps the scooter was making. I was unaware that the beeps were code for whatever was wrong. I left the scooter there in hopes they could repair it. In the meantime I did a little research on my own and found that it was a pretty simple fix. I called back every day for 4 days in hopes that they had fixed it. Finally, I was told that it could not be fixed. I was told it was old and pretty beat up, which I knew, so I trusted them. I went in to pick it up and to also pick up information on purchasing a new one. After I loaded the scooter into the van I thought I would try the 2 step fix that I read about on line just for shitz and giggles. I repaired the scooter myself in under 1 minute in THEIR parking lot!! Needless to say I was furious! I decided I would take it home to make sure that what I had done was indeed a fix. My husband has been driving it ever since!!! I was furious that he was without his scooter, which he depends on daily, for 4 days and that I was led to believe it was unable to be fixed. I firmly believe they never even looked at it. They saw an old scooter and an opportunity to take advantage of someone and sell a new scooter. Sad, very sad indeed.

BTW... that scooter is still going strong, and that review was made over 3 years ago I believe....

salvatore C. S.

I am very disappointed in Mobility Medical. I had a fold out ramp issue with my van and I had stopped by this store asking for assistance, but was told that I needed to go for repairs where I purchased my van. I explained that I needed someone help getting in and out of the van because the ramp would not fold out. I was told I needed an appointment and I asked if they could have a tech look at my ramp to see what the issue was and the woman said you need an appointment for us to look at your van. I said, "Ok you can make that appointment, but I'm not sure if I would be able to make it if I couldn't get out or get in my van because I live alone". I was told told "sorry but you will need to go where you purchased your van because we will need at least a half hour to check your van out and I don't have anyone available until Friday". I feel as a handicap person confined to a wheelchair and stopping by one of only two handicap repair facilities in Brevard County Florida, that this place could have taken 5 minutes to look at my van. Now I needed to stay at home for two days cancel an appointment for my 89 year old mother who lives with me and drive over 100 miles away to get my van repaired at the dealership I purchased my van from. Needless to say this place is not in business to help the handicap, but it appears they just want to take your money. Very SAD to see.

Angie W.

Melbourne Mobility is over-the-top when it comes to customer care and service. We have been customers there since at least 2012, when we progressed from an electric wheelchair to a scooter, after husband's stroke in 2009. This company knows their customers, stays in contact, tries their very best to make adjustments to any product to suit the disabled customer's needs. The procedures to follow in dealing with insurance companies, required paperwork and signatures are always completed without any problems. Their service department is excellent and very trustworthy. I would be lost without this company. Thanks, Melbourne Mobility!!