Kidz & Family Care - Palm Bay, Florida

Pepper A.

this is the worst care my kids have ever received. they fail to send referrals out, the front desk has terrible customer service and the way they speak to patients is very condescending. they have a sign on the door that states " disrespectful patients parents will not be tolerated" but now i understand why! Do not go here!! your kids will not receive the medical care they need from these people. on top of all that the younger girl in the front stated that i had an appt for my daughter on a day the office is closed, when i called because the door was locked the response was "you AINT got no appt, we AINT even open today" instead of " i apologize that happened to you", why the f would i wake up early and show up there if i was not told to go there at a certain time or day! when i had a million other things i could be doing!.. these people are just extremely unprofessional but the front desk needs to hire better staff smh. you are losing business because of your front desk 100%. I will never be returning here again but i urge everybody to get better care elsewhere…if u have a negative experience here i urge you to leave a review so they can lose patients and shut down.

Response: re read the review “your front desk never put my daughters info into the system” but told me to come in on december 26th for an appt , so duhh shes not a patient there because they never put her in. And door was locked on december 26th, check your camera because your fron desk is keeping the door closed but the place is open during down time. Shes also on the phone frequently when i took my son. Thank you for your response so all the future patients can see how you guys communicate 🥰. I found a better quality pediatrician, definetly i urge everyone to avoid this place it is a headache and obviously they retaliate to negative comments even though the google policy states the can get sued for such behavior. Save yourself the headache, my current peds stated “dont even ask for records because i know that place” 😑.

Vanessa C.

Amazing care for all ages, and ALL of the staff are extremely caring, and helpful. They are very attentive and will address every concern without rushing you. 10/10 recommend!!

Kelsey L.

This clinic and all the staff really make you feel at home and cared for. They listen to your concerns and are always willing to get you scheduled to be seen. 10/10!

Sheila S.

I absolutely loves this office. Dr. Cindy and Brenda are absolutely amazing and wonderful to work with. I've been with Dr. Nimbargi for many years, every since I've been in Orlando and I'm so grateful for this office here in Palm Bay now that we've relocated. This new staff is wonderful and me, my husband and grandchildren all go here. You will be pleasantly surprised by the warmth and care this team generates. I highly recommend this place to anyone

Chrissy F.

Brenda is fantastic! She's the nurse/ receptionist and is so friendly and personable! Dr Cindy is just amazing!!! She listens and cares about what's going on with your health and your concerns! Thank you Brenda and Dr Cindy y'all are the best! Highly recommend this place to anyone adult or children

Robyn K.

Like many others, we loved Dr. Eggen! When he sold his practice things went down hill. It's been nothing but frustrating for us with our son. They claim to call you to reschedule, where in fact no they do not. They do not listen to parents concerns, they don't answer the phones and the staff would rather play on their phones than pay attention to you. My son couldn't handle medication that was given to him and instead of prescribing something different they just prescribed a nausea medication and sent us away. The problem wasn't nausea related. The medication wouldn't have helped and I've had many medical professionals tell me that since. We're in the process of switching pediatricians because we no longer trust our son with them. Don't take your kids here.

Ralph L. L.

Super kind, great staff, patient, listens to my concerns, very friendly, take your time to explain

tammy W.

They are so nice here, from receptionist to the nurses. Brenda knows your childs name and your name and she welcome you every time. The nurse ARNP is understanding and makes sure your questions and concerns are answered before you leave. I absolutely would recommend 👌.