Inview Imaging Concord - Concord, California

OurFOREVER F.

This was my first time here.

The GREAT things:

-i was able to get an appointment swiftly
-i was seen as soon as I arrived, so no extra long wait time
-the Tech was focused and trying to be as detailed as possible.

Not so Great:

-the office appears to have only one restroom. With patients who are hydrating,this is a problem.
-my Tech was still learning (being shadowed), and had to have her work approved.
This in itself was not a problem, but I would have preferred to know this before going into the exam room. The process would have felt less intrusive if the supervising Tech would have remained in the room the entire time. Rather than coming in after all the imagery was taken, and having to do most of it all over again. This was very uncomfortable.
Had I been informed, or even asked if I consented to a Student, it would have been less uncomfortable.

But overall she still did a good job.

A F.

I was completely happy with my entire experience at In-View: from the lovely and helpful young woman at front desk, to the sweet and extremely professional technician who did my ultrasound, and finally, to the wonderful woman (office manager?) with whom I stopped to share how impressed I was with that technician. I asked that she pass that along to her.

I have to spend a great deal of my life in medical offices and have had all manner of experiences, but I just have to say that I would give In-View a score of 95%, with the only negative derived from a lack of seating.

I've been there two times, and this was the only issue or negative each time. It's clear that they only have a certain number of exam rooms, which one would think dictates the number of waiting room seats needed. Unfortunately, patients come with family, friends, etc., which can fill the four seats I saw on my appointment day really fast. I do think you have room for more seating, especially if you replaced the oversized sofa and chair.

I'm sure I'll be sent to In-View again in the future, and I know I won't be worried about the outcome of my test, because I'll be so calm while I'm there.

Thanks so much!
Ar Foster

Nancy R.

Every aspect of this appointment was easy.
Day of appointment, finding the facility was easy, parking was easy, the reception staff was friendly. My appointment was on time.
The open MRI was incredible.
After the appointment my take home cd was ready in seconds.
A very good experience.

Peggy A.

Everything went so smooth and it was amazing Im very Custophobic, And I was amazed so easy and simple , I was scared for nothing, It's very, very relaxing. Thank you all for your Reassurance. Thank you so much your staff were very helpful and kind

Twisted K.

They were kind. Professional. Was there for an ultrasound and it probably took 15 minutes. Was a very simple process. Private. Dim room. Cool. 10/10

Chau N.

Very nice and courteous front-desk staff. Technician was professional and gentle. Lots of parking in the garage across from the building.

Barbara H.

My technician, she was just great from start to finish, and she looked after my every need to make sure I was comfortable going through this MRI.

Arlin K.

Very friendly and quick check in process. Friendly MRI staff. Made it comfortable experience.