Riverside County Department of Public Social Services - Coachella, California

Riverside County Department of Public Social Services Overview

When seeking assistance or information related to Public Social Services in Riverside County, California, one must look towards the Riverside County Department of Public Social Services. Located at Address: 1283 6th St, Coachella, CA 92236, this department plays a crucial role in supporting the community's well-being.

For immediate assistance or inquiries, you can reach out via phone at 8774108827. Their Website, accessible at rivcodpss.org, offers a wealth of information about the services they provide and how to get in touch.

This department specializes in Corporate Office services, which might include a wide range of social services such as child welfare, elder care, employment assistance, and mental health support. Given its specialization, it's a key resource for both individuals and businesses needing coordinated public social services.

One of the other points of interest to note is that the department is wheelchair accessible, with both an accessible entrance and parking lot, ensuring that all community members have equal access to the services they need.

When it comes to opinions, the Riverside County Department of Public Social Services has garnered 67 reviews on Google My Business, with an average rating of 3.6/5. This suggests a generally positive reception but also indicates room for improvement. Potential clients should consider reading through these reviews to gain insights into their experiences.

For anyone looking for guidance or support within Riverside County, the Riverside County Department of Public Social Services is an essential resource. It's recommended to visit their website not just for information but also to explore the various services offered. The department's commitment to accessibility and inclusivity is commendable, making it easier for individuals with disabilities to seek the help they need.

👍 Reviews of Riverside County Department of Public Social Services

Ronald H.

1/5

My 18YO granddaughter has called twice for assistance with a Medi-Cal application. The person answering both times (same person) has been brusque, rude, and refuses to listen or explain the process. When I tried to provide some information as we were on speaker, he became agitated and refused to speak with me at all. Absolutely atrocious customer service skills and putting up multiple road blocks to a young woman who doesn't understand the process.

Mimi Q.

2/5

I just got clicked away from a call I made, previous worker sounds disappointed in speaking to me. Left her 2 voice-mail in 2 consecutive days till I finally was able to speak with her regarding my application I've been waiting. Times are tough and reaching out for help one may qualify for because it's needed and offered to us by the government makes me feel as if I'm doing something wrong in applying

Casey B.

4/5

Fastest most efficient of their offices I've been to.

David L.

5/5

The syaff were exyreamly friendly and helpful

Alfred B.

5/5

Went in to submit some documents and it only took a total of 10 min in & out, because I used the kiosk machine they have inside. It's quick and easy and there is always someone there to help you if you don't know how to use it!

Amber M.

3/5

The place (building and office) was on the newer side but still felt kind of old and creepy for some reason. I was assisted (upon my insistance) when I turned in some changes for my SAR...I was already kinda late and at the risk of termination so I was not about to leave without proof I was there(time and date stamped). Just a few months ago they said they called me for an appointment but the funny,(not so funny) thing is my phone never rang!!! Then they claimed they didn't receive my packet of paperwork I mailed them (that took me hours to complete). I had also done it on C4Yourself to try and cover all my bases but they still said I didn't complete paperwork on time!!! I was beyond mad so this time I drove to the creeped out office to see a human because I didn't want them to have any possible way to say I didn't do what I was supposed to. Anyways, I am still a bit bigger but I'll get over it eventually!

Salvador G.

1/5

The service they provide here is horrible they cannot even help you with anything its like they dont want to do their job they are lazy totally unprofessional
They should be replaced asap because i have gone multiple time and see with my own eyes how people ask questions due to the fact that they want to make sure that their application is correct if not so they can correct it, but the people there avoid the questions and we just get ignored. (Replace those workers tooo lazy and unprofessional they dont deserve the job).

Darlene N.

1/5

I hate this place they make it hard for people to apply for benefits they ignore your calls you leave messages and they don't call back i had to go 3 times to speak to someone to make sure my paperwork was completed and if i needed anything else. I'm a patient person so i waited almost 2 months until i got tired of them and called constantly until my caseworker answer and was mad at me for calling so many times well if you would have just done your job and called when i had questions this wouldn't happened I'm over this place and the people that work there.