Kaiser Permanente Anaheim Kraemer Medical Offices - Anaheim, California

Michael M.

Came here today for my dad's wound care appointment. The Nurse (Tim) was the one to help us out. Even provided us a bed to take care of a personal unrelated medical matter that required some privacy. They were extra accommodating to our needs on top of our regular appointment provisions.
Things were neat and organized. Staff were on point & went above and beyond. Patient care was satisfactory. Facilities were clean.
Definitely a 5-star rating! ⭐️⭐️⭐️⭐️⭐️
Thank you Kaiser Permanente!
Thank you Kaiser Foundation Health Plan, Inc.
Thank you Kaiser Foundation Hospitals,
& Thank you 'regional Permanente Medical Groups'

Florilyn S. M.

Extremely Disappointing Experience - Lack of Care and Compassion

My mother was in severe pain when we arrived at the hospital, yet we were left waiting in the lobby for over 6 hours. During this time, my parents requested a blanket for my mother but were told that blankets were unavailable, and if they provided one, other patients would also ask for them. This response showed a complete lack of compassion and patient care.

After hours of waiting, my mother was only given pain medication, and no tests were conducted. We were then sent home without any further examination or treatment. It is unfathomable that a hospital would treat patients in this manner. I strongly advise avoiding this facility, as you can find better and more compassionate care elsewhere.

This experience left me and my family feeling disappointed, frustrated, and utterly let down by the lack of empathy and professionalism demonstrated by the hospital staff.

Audra W.

The ER and hospital Doctors and almost all of the nurses and staff including security are so competent and caring and provide the best care. Every organization has some bad actors but Kaiser Anaheim has done a great job at vetting and training their staff. They have saved my Mother's life and tended to the urgent needs of my children and their Father over the years. The recent care my Mother has received in the ER and on the 2nd floor has been amazing.

Robin J.

Quality care. ER staff fantastic. Every doctor I've seen were exceptional. They gave as much time as needed to explain and such. GI, Radiology, cardiology, lab were fantastic.
Check in easy. Wouldn't want to go anywhere else.

Amy G.

I am writing today to inform you of a caring and professional Operating Room nurse, Alana. She works in the OR at Anaheim Kraemer. I had an emergency surgery and she went out of her way to use dialoguing, humor, and her strong nursing skill set to make me feel at ease. I felt safe in her care. Alana models excellence in nursing with her compassionate demeanor, excellent communication skills, and medical knowledge. Her professionalism and strong nursing expertise provided me with a sense of safety and comfort during a challenging time.

I have been a public servant my entire life, first as a school teacher, then as a college instructor and mental health professional. It was refreshing to be treated with the dignity and respect that I treat my own students and patients/clients with. Please recognize Alana for her compassionate service.

tina G.

Patient care, from the beginning to end was exceptional. I was given comfort, care, and empathy from Dr dalal and from her nurse Raquel. My procedure today and my future surgery was explained to me in depth with all questions answered. I'm in the best hands

Monsieur F.

I will always have the joy of remembering that I was Marisol's first Serum Tear blood draw (20 vials) ❤️ and she can be proud that she was flawless and gentle. Zero pain and the conversation was fun. The whole staff there is just good peoples.

Karin L.

I am so pleased about my latest visit at KP at Kraemer Anaheim medical offices. My appointment was on time. Radiology department provided an excellent services. Radiology Technician was kind and thorough on his works.