Main Clinic 600 Coffee Road - Modesto, California

KALOLINA Kalolina

I give doctors 5 stars the billing department a 1, since July 1, 2023 nothing but issues with getting them to invoice secondary insurance. I've heard every excuse in the book. I work for Stanislaus County and everyone is having same issues

venkatesh kumar

I scheduled an appointment with Dr Aren Francis, ENT specialist, at Modesto, Sutter Health. The appointment was scheduled in March the actual appointment is on May. Two days before the appointment the I got a call from nurse and she mentioned that the doctor is not available on the appointment day and she rescheduled the appointment after 2 months. I mentioned her that I already waited for 2 months for this appointment and it is not fair to cancel in the last minute and if they are cancelling, they need to provide a slot in the next few days at least. She disconnected the call without listening to me. I called the doctor's office multiple times after that and they transferred to a different number which ended up in a VoiceMail all the time.

Carmen Zayas

What good is primary care when I can't get an appointment to be seen by my actual PCP? The schedulers seem to always have a schedule that's different from the physicians.

PA and NP require doctor approval in certain circumstances when treating a patient. They also do not have the same level of experience as a physician. Remember that today PA and NP want similar pay as a devoted, fully fledged physician but with less classroom studies and residency.

A patient who has a hx of medical problems needs a doctor who is devoted to caring for their pt whether it be in office or by phone, whether it's to inform of bad news or good news, whether it's to conduct a simple check up or read lab results or post surgical reports. Again. There's a purpose for wanting a fully fledged physician to treat us. And SG physicians should be held to a much higher standard with their patient care.

Doctors are not what they use to be. It took me complaining to 4 different ER physicians at a Sutter Hospital before one of them did their job and referred me to an oncologist. Doctors are too relaxed and it's very unfortunate.

Norma Gonzalez

I had a new patient appointment with a lot of questions, and when I started to ask my first question, the doctor to begin with made me feel like she was rushing because you know they have to go to the next patient. I understand that and when I started to ask my first question she said you’re interrupting me very tense, after that, I felt like I couldn’t ask anything more a new patient appointment 10 minutes max. I think I was asked if I wanted water more times than I was asked what my reason is for being there You could feel this is all about money, not about your health I feel for the doctors working with Sutter

Real Talk

Health care in Modesto, CA is fragmented. Unlike major Cities, there is not a Health Care District/zone located in the Central Valley.

Everything is spread out. Normally, YOU will need to run to the x-ray center, ask for a digital or standard copy then transport it to your specialist. YOU will need to run..and run. Not walk..run! You had better be in great health, if become unhealthy. Or prepare for the pain-train.

Unless....

You accidentally get that "Willie Wonka golden-ticket" health care package, that is excepted by Sutter Gould.

Umm umm um!!!

BAM!!! "We got you".

That's what it feels like. The best of the best locally. Period.
Urgent care is beautiful! I sat there in pain...thinking "Nice rug. I wonder who installed it?" Service was FAST! They said I needed an MRI, "Sir come with me..." I grabbed my car keys prepared for a drive. Nope.

BAM!!! "We got you".

It was 20ft away. Kid you not. Clean, like a gently used 2007 Bentley.

Health Care portal updated in real-time! Sure it looks like it was designed on AOL. Hay...If it ain't broke why fix-it?

I feel safe. I feel like, if all heck breaks loose, I don't know about you? But I am going make it.

Sutter Gould feels...luxurious. Exclusive. People in the waiting room use really good cologne/perfume. Some would even say if you are the network...you are "Ballin out of control".

The coffee shop has a bean that hits like Starbucks...for $4 less.

Note: Privilege has a price. Do. Not. Miss. Appointments. The have a rapid response force. You will get "The letter".

Ana Truax

Sutter has been so accommodating! Thank you, Julian Howard, for facilitating the process for me. Communicating with you is easy and you make me feel reassured when we chat. Can’t wait for this new chapter!

Deb McConnico

I have been with Sutter Gould for 30 years, and I am so very pleased with their service. I can't say enough good about Dr. Tanaka for my asthma and Dr. Knobel for my primary care...they are the best. They both have taken the time to get to know me which really helps in the care I receive. I have also had both knees replaced, and have seen other specialists. These doctors are the best, and they always have your health in mind. Keep up the great work.

Elva Lira-cardona

I wanted to take the time to thank Sutter Gould Dr. khaleghi and Kyria B. CMA.
Sutter Gould thank you for having Kyria Boyso as an employee. She is the true definition of patient care! She went above and beyond to help me. Please have more employees like her. She took the time to listen to me very at tentative to call me and to follow up. That’s all I wanted she listen to my pain and the love and support I got from her made my day, month all better. Please have more employees who care for us as patients. You are very very lucky to have her as an amazing employee.

Kyria Boyso Cma solve my issue and provided me with phone numbers of a new provider I can see. I am speechless and beyond thankful we as patients need more people like Kyria that actually care for our health. Thank you sooo much Kyria you’re the best!!

You’re one lucky MD you’re Medical Assistant knows how to treat us Patients