Optum - Banning primary care - Banning, California

Optum - Banning Primary Care: Your Trusted Medical Group

Optum - Banning Primary Care, located at Address: 5957 W Ramsey St, Banning, CA 92220, United States, is a reputable medical group that offers a wide range of specialized services. With a phone number 9518450313 and website bmg.optum.com, this group is dedicated to providing top-notch healthcare to its patients.

The medical group specializes in Family Practice, Obstetrics-Gynecology, Internal Medicine, and Pediatrics. These specialties ensure that patients of all ages and genders receive comprehensive care tailored to their specific needs. With a team of experienced professionals, Optum - Banning Primary Care guarantees excellent medical services that prioritize patient satisfaction and well-being.

The facility is equipped with various accessibility features, such as a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible toilet. Additionally, gender-neutral toilets, toilets, and on-site parking are available for the convenience of all patients. Appointments are recommended, allowing patients to plan their visit and avoid waiting times.

Optum - Banning Primary Care has received 14 reviews on Google My Business, with an average rating of 2.6/5. While there is room for improvement in some areas, the medical group remains committed to delivering quality care and addressing patient concerns.

Reviews of Optum - Banning primary care

Vez

1/5

Made an appointment with Dr Choi for 9am back in April as a new patient and my appointment was for June 18th, after 2 months later and showing up to my appointment, the front desk told me that it was cancel and that the Dr was not in town. I never received a phone call from their office about an appointment being canceled or having it rescheduled. Unprofessional.

Belle

1/5

Halft of these people that answer your phone call are not in the mood of taking your call and have a bad attitude towards you. Plus you can never get a hold of your doctors by phone or by the app. You'll end up either going to TJ for care or rush the Urgent care.

Barri Randles

1/5

If I could give 0 stars, I would. This time it is for an APPOINTMENT for my daughter with Dr. Cuni's nurse for an injection (nurse visit) and we were waiting in the waiting area over 30 minutes. The registration lady came over to me to apologize and said she called them again to remind them we were still waiting. So, we finally get called in and I asked the nurse if they have a complaint department and she wasn't sure, but can direct me to certain personnel. I told her that since Optum took over Beaver, waiting and other certain things are much longer than before. She said that she has heard that multiple times.
She also mentioned to me calling the number on my insurance, which I know that is an option, but I said what good will that do but I guess I will have to try when I get home.

Victoria Roze

1/5

Office staff is difficult. I have to beg them to have the doctor call me. Then I get the lecture that he is busy and might not be able to. I don't expect him to drop everything to call me but I also don't know why they can't deliver the message to the doctor without the lecture. I have worked for many doctors and we never treated patients like that.

Diane Savoia

4/5

My husband and I both have Dr. Raana in the Banning Office. We really like her and trust her. She has been our doctor for years now. We like that she listens when we talk to her. Dr. Raana is very friendly, knowledgeable, thorough, and kind. Her staff is also friendly, proffessional, and helpful. Front office receptionist's are nice and helpful. Every Beaver Medical Office we've been to have been proffessional and helpful.

Dee Dee Nelson

1/5

This clinic has many opportunities for improvement. Their automated phone system is horrible. No one should be subjected to an automated system that does not allow you to get transferred to your party. Once you finally get to your doctors office the phone is hardly ever answered, you have to leave a message and hope they call you back before the end of the week. I'm looking elsewhere for my care!

Jessica Campana

5/5

Due to Covid, they still only allow the patient to come in which is understandable. My partner and I went in twice and we have had really good doctors that show their concern and knowledge. I have had nothing but good experience with this urgent care.

Jo Nunez

1/5

Called to make appointments. Waited 10 minutes to have my call dropped. Call back and wait 11 more minutes. The receptionist, brittany told me my Dr didn't have anything available. She was rude about it and didn't offer anything else. Annoying. I'll find a new Dr. I asked to make an appointment for my husband. She transferred me to the correct office. Went to a message and after the message played the call dropped. I wasn't able to make the appointment. So I won't. We will be taking our business elsewhere. Very dissatisfied with this office. Apparently they have enough patients. Wish I could score it zero.