KCS Health Center - Orangethorpe - Buena Park, California

Gabs Jaan (Exploring)

I’ve been going to get acupuncture and acupressure treatments with Stella for the past few visits and she’s absolutely amazing. The place is really really nice and clean. The staff is really helpful. They’re on their appointment. They’re always reminding you of the appointment and they’re very kind and friendly I would definitely recommend us to anyone.

you’re my miracle

I wanna talk about Jimmy(Korean speaker).
All of my family to see a doctor here but he is not working this location. He is working call center to make appointments.
I dont know where i can leave review.

Anyway Jimmy is the best receptionist.
He is super helpful all the time.
He is definitely different than other employees.
I think the hospital's medical staff are important, but the staff who make reservations and communicate with patients are also very important.
He always listens to me, tries to find out what I need right away, and always provides the quickest callback.
I am sure he is very committed to what he does and is doing a very good job for the KCS.
I've been to a lot of hospitals, but I've never seen anyone as kind and willing to do their best for patients as Jimmy.
I hope he doesn't move somewhere else while our family is attending KCS.

I believe others will agree with my thoughts on Jimmy.
I appreciate you to help everything for my family.

Isaac Park

The staff and doctors at KCS are all nice people! The people who helped me were very patient and friendly; they were able to answer any and all questions I had. Great place for Korean Americans as the doctors and staff can speak both English and Korean. They provide COVID-19 vaccines and have dentist and pediatric services as well. My visits have never taken any more than 30 minutes, and I thank the KCS staff for their efficient and prudent work!

James

Been going here for years in the past, and its just disappointment after disappointment.

Jaewon Lee N.P. was my PCP. Was denied neuro consult after her exam of my arm. Was denied an appeal through caloptima because they state in their own words that she didn't document the exam and the examination was incomplete. This was through no fault of my own; it was simple due to her negligence.

Tried to get a referral to see a psychiatrist. It was like pulling teeth. Dealt with someone else that authorized it, and after making an appointment and going there, found out she scheduled me to see a psychologist instead. Total incompetence!!!! I finally found an N.P that worked with a psychiatrist but it was through my own effort; working with the people here was a huge time waster.

Even the front desk people somehow manages to screw up appointment dates and times. Complete clusterfk.

The only positive is the phlebotomist is good here. Forgot her name but an older hispanic lady I think. I only come here to get my blood draw since I had a bad experience once at quest.

My new PCP is at commonwealth location (Caitlyn Park) and that is a complete 180. Everyone there knows what they are doing and then some. Go to the commonwealth location and avoid this location.

Somayeh Azimi

Dr shin is an amazing and kind one, I am happy that she is my kids doctor

Billy Salazar

Absolutely the worst, they never know what's going on with your chart of prescriptions, you ask for refills and they deny it because you didn't get it from them, even though they are the ones who prescribed it, they refuse to listen to anything you, constantly calling for refills because they can not communicate with the pharmacy. They make you wait for an hour or more at a time for an appointment. You can never just speak to your primary care because you have to go through different people first. There is no way to email them anything or receive emails. They constantly go out of their way to obstruct your care, and heaven forbid you need life saving medication because that's completely not a priority to them. Worst medical group ever. I've seen veterinarians with more competent staff

Veronica Ryu

I've been coming here for a really long time and my experiences at the KCS health center keeps getting better and better. Throughout all my years coming here, I never experienced a rude/inconsiderate staff. Everyone here is really nice and goes out of their way to make sure my needs are met. As a Korean American, finding a health center where the staff can speak both Korean and English fluently is a life saver.

yeeun hong

I usually visited here for my primary care. Everybody was kind and attentive. The phlebotomist was careful with me during blood draw since I tend to have really low blood pressure and feel nauseous after blood draw. So far, I am satisfied with the care that I have received and I would recommend this place to my family and friends.