24 Hour Fitness - Rancho Santa Margarita, California

Nebaela

Awesome gym. Amazing staff. Everyone is super friendly. My Daughter came with me on a 3 day guest pass and loved it so much she wanted to sign up. The general manager got us a great deal and was super helpful. RSM 24 Rocks!!

evan W.

This Rancho Santa Margarita 24 is the most underrated club I’ve ever been to. For being an Active, it’s actually very spacious and clean. Gilbert the club attendant does an amazing job keeping this place clean. The machines and equipment are actually in very good shape and the staff is very friendly. 10/10 recommend.

R V.

I haven't even been my first time and I already had a not good experience. I signed up primarily because of the sauna benefits. It's tough to do regularly but I thought at least I could go first thing in the morning before my wife and I get her day started and get some heat shock protein benefits... Should be open in thought, after all it's called 24 hour fitness. Of course I don't expect them to literally be open 24 hours, but I thought 6 am was a reasonable time. To my surprise, they're not open until 8 am on weekends! That throws all my plans out the window. Might end up cancelling, what's the point if I can't use it when I have the opportunity.

Pedram M.

Updated September 2024: 4-STAR Review
All issues (except old equipment) has been fixed. I’m impressed by the turnaround, especially janitorial. I mean, the new cleaning crew literally gets on his knees and cleans everything from ground up!! He actually takes pride in keeping this place clean for members, and I thanked him for a great job. Still not a 5-star, because, well, it’s not a 5-star gym like Lifetime or Equinox (also not as expensive). Would now recommend.

Original February 2024: 1-STAR Review
Receptionists are friendly, but otherwise extremely poor management. Sales staff lounging with their feet on desks! Men’s bathroom is filthy. Equipment are old. I heard yesterday that a for lease sign is going up, which may explain why this 24 Hour is so run down and ignored. Unfortunate.

Griff V. F.

I just finished 2 years of membership and I will not be renewing. The staff are all friendly but there are a few deal breakers for me.

They do not keep it clean enough, everything looks a little grimy.
They don't take care of the equipment. The bikes always have broken straps, there's one bike with so much rust on it I wouldn't get near it if you don't have a tetanus vaccine. There is a leg press that was out of order for almost a year before it was fixed.

This place has potential to be a great gym, but management needs to be way more attentive to issues and cleanliness.

Omid Y.

I had a fantastic experience at 24 Hour Fitness, largely thanks to their manager, Fred. He was incredibly helpful throughout my visit. His assistance made navigating the gym seamless, and his friendly demeanor created a welcoming atmosphere. I greatly appreciate his professionalism and the positive impact he had on my gym experience. Highly recommend!

Mohammad H.

I just had the best experience at 24 Fitness, all thanks to Fred, the awesome manager! Fred greeted me with a big smile and was super helpful from the get-go. He patiently listened to my questions and gave me some great tips to make the most out of my workout. Fred really knows his stuff and made me feel totally comfortable and motivated. It’s clear he cares about the members and loves what he does.

Aiden T.

I recently had the pleasure of interacting with Fred, a manager at this location, and I must say his exceptional service exceeded my expectations. From the moment I expressed interest in joining the club, Fred went above and beyond to assist me with the registration process, ensuring everything was seamless and straightforward.

Fred’s dedication didn’t stop there. He personally gave me a comprehensive tour of the facility, meticulously explaining the different types of equipment available. This thorough walkthrough allowed me to see how well the gym’s offerings would fit into my workout routine, giving me confidence in my decision to join.

What truly stood out was Fred’s outstanding customer service. Throughout our interaction, he maintained a friendly demeanor and a genuine smile, creating a welcoming atmosphere. His positive attitude and approachability made the entire experience enjoyable.

Overall, Fred’s professionalism, friendliness, and commitment to customer satisfaction left a lasting impression on me. His exemplary service is a testament to the quality of staff at 24 Hour Fitness, and I am delighted to be a member of this club.